COVID-19: Update

COVID-19: How We Will Safely Serve You

To our clients and community,

This is a stressful time for all of us, as together we face this unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we all fight to contain the virus.

First and foremost, we want you to know that we have and will continue to take action in our business to protect you. The safety measures we are taking are being guided by public health authorities, the government and our Brokerage, and often go well beyond.

The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who had already bought and need to sell, or those who have sold and have to buy, etc. were able to transact. Accordingly, we are doing business differently and with the utmost of caution and care.

As we continue to navigate through these time we will be taking extra precautions and measures of care and, as much of the process as possible will be conducted virtually. Controlled access to properties to facilitate the sale or purchase will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.

We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details and marketing, complete real estate valuations and conduct transactions electronically. Communicating and conducting business with our team can be done seamlessly, both virtually or person-to-person using social distancing protocols.

We will continue to be here to work with you, provide market insight and advice, discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.

Canadians, our community and clients have placed their trust in our team, Johnston & Daniel and Royal LePage for many years. During this crisis, we are 100% committed to maintaining that trust.

As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.

Stay safe